At present’s legislation agency shoppers are requiring a stage of engagement that extends nicely past authorized outcomes. Shoppers need and want a agency that serves as a strategic accomplice, one which understands how authorized providers assist help the whole thing of the shoppers’ companies. More and more, they need their authorized representatives to be companions, particularly shoppers with a number of, usually overlapping wants.
Cultivating this type of extremely engaged relationship is a reality of life for corporations of each dimension and follow focus. And it requires corporations to look carefully at shopper engagement—how they work with their shoppers, and the way they keep worthwhile connections with them.
Try this free report from Thomson Reuters, Constructing A Consumer-centric Legislation Agency, which breaks down the strategic imperatives round optimizing the lifeblood of your legislation agency follow: shopper relationships.
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